Direct Inquiry
For custom scent consultations, detailed shipping queries, or returns, please use the form below. We aim to respond within one business day.
Common Questions
Frequent Inquiries
Discovery Set Credits
Shipping Timelines
Returns & Exchanges
Each discovery set purchase includes a credit towards your first full-size flacon. Details on how to redeem are included with your order.
We offer worldwide insured shipping. Orders are dispatched within 24 hours, with estimated delivery times provided at checkout based on your region.
Unopened full-size flacons can be returned within 14 days. Discovery sets are final sale. Please contact us for return authorization.